Returns Policy

We want you to love every book you receive from us. If you are not completely satisfied with your purchase, we are here to help.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in its original condition
  • The book must be in its original packaging
  • You must provide your order number or proof of purchase
  • The item must not show signs of use, damage, markings, or excessive wear

Books that are damaged due to misuse, improper handling, or normal wear after delivery are not eligible for return.

Damaged, Defective, or Incorrect Items

If your book arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photos of the item
  • Clear photos of the packaging

Once verified, we will arrange a replacement or full refund at no additional cost to you.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval status.

If approved:

  • Your refund will be processed to your original payment method
  • Refunds typically take 5–10 business days to appear, depending on your bank or payment provider

Shipping fees are non-refundable, unless the return is due to our error (such as damaged, defective, or incorrect items).

Exchanges

We only replace items if they are:

  • Damaged
  • Defective
  • Incorrectly shipped

If you require an exchange, please contact us with your order details.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Used books
  • Books with visible wear, markings, folds, or damage after delivery
  • Items returned without prior approval
  • Digital products or downloadable items (if applicable)
  • Clearance or promotional items (if applicable)

Return Shipping

Customers are responsible for return shipping costs, unless:

  • The item arrived damaged
  • The wrong item was shipped
  • The item is defective

We strongly recommend using a trackable shipping method, as we cannot guarantee receipt of returned items without tracking.

Final Decision on Refund Eligibility

All return, refund, and exchange requests are subject to review.

We reserve the right and final discretion to approve or deny any return, refund, or exchange request if the item does not meet our return conditions or if the policy requirements are not followed.

Our decision will be based on:

  • The condition of the returned item
  • Supporting photos or documentation provided
  • Compliance with this Refund Policy